Introduction Recently, I have been giving a lot of thought to my own behaviour, attitudes, and beliefs. It seems to me that I have lost the balance between the things that matter and giving too much emotion to others that do not matter at all. Let me ask you a few questions: Have you ever sat in your car and shouted at another driver, even though he couldn’t hear you, … [Read more...] about Re-booting; Catching Trains of Thoughts – Part Two
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Railway Pensioners 2
It is, perhaps, unsurprising that a lesson in customer service was spotted on the Nene Valley Railway. It is also the case that there was little thought from me that there would be anything other than great service. The weather was wonderful, the number of passengers was manageable, and the trains were on time. The general humour was excellent, and everyone was relaxed. … [Read more...] about Railway Pensioners 2